The Ombudsman and Staff

Dennis Wells – Ombudsman-Citizens’ Aide

Dennis Wells became Ombudsman Citizens Aide on July 2, 2012 following confirmation by the Legislature and Governor in early 2012. Dennis holds a Masters Degree in Public Administration from Northern Arizona University and a Bachelor of Science in Geology. Dennis has specialized experience in public management, intergovernmental relations, strategic and public planning and dispute resolution. Read More

Joanne MacDonnell – Deputy Ombudsman

Joanne joined the office as Deputy Ombudsman after serving nearly eight years as the Arizona Corporation Commission Director of Corporations. Joanne has Bachelor of Science degrees in Business Administration and Real Estate from the University of Arizona. Read More

Carmen Salas – Assistant Ombudsman

Carmen joined the Ombudsman’s office in 2005. She previously worked at the Arizona Corporation Commission for nine years as a management analyst and supervisor, and she is fluent in Spanish. Read More

Frank Rutledge – Investigator/Writer Ombudsman

Frank Rutledge joined the Ombudsman team in June 2016 after working almost nine years with the Arizona Department of Economic Security (DES). During his time at DES... Read More

Keith Meyer – Senior Investigator/Writer Ombudsman

Keith worked at the County Attorney’s Office coordinating restitution issues with citizen victims of crime. Other public service includes volunteering on several homeowner association boards. Keith has 20 years of public experience in Arizona State and County governments. Read More

Jennifer Olonan – Assistant Ombudsman

Jennifer has medical experience, and a degree in Health Science. She has completed training with the Child Welfare Training Institution and Department of Economic Security to obtain clearance for the Children’s Information Library & Data Source (CHILDS). Jennifer is proficient in American Sign Language. Read More

Danee Garone – Staff Attorney

Prior to joining the Ombudsman’s office, Danee completed a legal internship with the Arizona House of Representatives. He has a Juris Doctor degree from the Sandra Day O’Connor School of Law at Arizona State University. Read More

Philip Gough-Stone – Assistant Ombudsman

Philip Gough-Stone joined the office as an intern in June of 2016 while studying Business Management, and Pre-Law at Grand Canyon University; he plans on attending law school after receiving his bachelor’s degree. Philip is a certified mediator and an active student. Aside from his studies, Philip has extensive experience in the customer service and nonprofit industries. He currently works […]

Aimee Kearns – Assistant Ombudsman

Aimee has experience as a case manager for homeless individuals and families with transitional housing. She also has worked for the Jobs Program in Phoenix assisting families who received state cash assistance, and extensive experience in customer service. Read More