2015 Annual Report
The Arizona Ombudsman Citizens' Aide Office's Annual Report to the Arizona Legislature is now available. This report covers January 2015 to December 2015.
Department of Child Safety Report #1404174
Report Summary: On October 9, 2014, a mother (“the Complainant”) filed a complaint with our office alleging that the Department of Child Safety (“DCS” or “the Department”) unlawfully interviewed her children without obtaining her permission.
2015 Fiscal Year Report
The Arizona Ombudsman Citizens' Aide Office's Annual Report to the Arizona Legislature is now available. This report covers July 2014 to June 2015.
2015 Fiscal Year Report ( July 2014 to June 2015)
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2014 Annual Report
The Arizona Ombudsman Citizens' Aide Office's Annual Report to the Arizona Legislature is now available. This report covers January 2014 to December 2014.
2014 Annual Report (July 2014 to December 2014)
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2014 Semi-Annual Report
The Arizona Ombudsman Citizens' Aide Office's Semi-Annual Report to the Arizona Legislature is now available. This report covers January 2014 to June 2014. Read More...
2014 Semi-Annual Report (January 2014 to June 2014)
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Download brochure for AZ Ombudsman Citizens’ Aide
Read commonly asked questions and answers about working with the Arizona Ombudsman office.
Joanne MacDonnell – Ombudsman
Joanne MacDonnell was appointed to a five-year term as the Arizona Ombudsman-Citizens’ Aide starting on July 1, 2022, following confirmation by the 55th Legislature and Governor Ducey. She joined the office as Deputy Ombudsman in 2005 after serving nearly eight years at the Arizona Corporation Commission as the Director of Corporations.
Melissa Henry – Legal Counsel and Dispute Resolution Specialist
Melissa Henry joined the office in February 2024 and is serving as Legal Counsel and Dispute Resolution Specialist. Prior to joining the Ombudsman’s office, Melissa spent most of her career in state and federal government, including the U.S. Senate, the Arizona Attorney General’s Office, and the Arizona Department of Economic Security.
Whitney Herb, JD – Legal Investigator Ombudsman
Whitney Herb is Legal Investigator Ombudsman for the Ombudsman’s office. Whitney earned her BA in Sociology at the University of Oregon, with a minor in Psychology and graduating Cum Laude from the Robert D. Clark Honors College.
Thomas Driscoll – Senior Investigator and Child Safety Specialist
Thomas Driscoll joined the office as a Senior Investigator in August 2024. Before joining the Ombudsman’s office, Thomas worked for the Arizona Department of Child Safety (DCS) for almost eight years as a Specialist, Program Specialist, and Unit Supervisor.
