Frank Rutledge joined the Ombudsman team in June 2016 after working almost nine years with the Arizona Department of Economic Security (DES). During his time with DES, Frank worked with the Rehabilitation Services Administration (RSA), the Office of Procurement (OP), and the Division of Developmental Disabilities (DDD). Frank is certified in Arizona State Public Procurement (CASPP) and brings a wealth of knowledge to the team, including DES services, contracting, and procurement. Frank completed the New Ombudsman Training prescribed by the United States Ombudsman Association (USOA) and is certified as an Investigator/Inspector by the Council on Licensure, Enforcement and Regulation (CLEAR). Before working in government, Frank worked in the manufacturing and aerospace industry and residential home construction. Frank has resided in Arizona for over 40 years and is a graduate of Northern Arizona University in Flagstaff.