We investigated a complaint about DES that the agency did not provide a resident with her Unemployment Insurance tax records in a timely manner. The final report for OCA Investigation #2106031 is now available.

The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2020 through June 30, 2021. The report includes information about our office, anonymous survey results, summaries of compelling cases and the numerical breakdown of our caseload. You can read or download the report at the

The fall 2021 edition of the Ombudsman -- Citizens' Aide's newsletter The Public Record is now available. The Public Record focuses on public records and open meeting law issues.

The summer 2021 edition of the Ombudsman -- Citizens' Aide's newsletter The Public Record is now available. The Public Record focuses on public records and open meeting law issues.

The winter/spring 2020/2021 edition of the Ombudsman -- Citizens' Aide's newsletter The Public Record is now available. The Public Record focuses on public records and open meeting law issues.

The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2019 through June 30, 2020. The report includes information about our office, anonymous survey results, summaries of compelling cases and the numerical breakdown of our caseload. You can read or download the report at the

The Arizona Ombudsman-Citizens’ Aide Office’s Annual Report to the Arizona Legislature is now available. This report covers January 2019 through December 2019.

The winter 2019/2020 edition of the Ombudsman -- Citizens' Aide's newsletter The Public Record is now available. The Public Record focuses on public records and open meeting law issues.

The Fifty-fourth Legislature has introduced a variety of public access legislation this session.

The Arizona Ombudsman-Citizens’ Aide Office’s Annual Report to the Arizona Legislature is now available. This report covers July 2018 through June 2019. https://www.azoca.gov/staging/7968/wp-content/uploads/Draft-FY19-Report-DEC-20-Final.pdf Find Past Reports The report includes information about our office, anonymous survey results, summaries of compelling cases and the numerical breakdown of our caseload. You can read or download the report at