DEV TESTING JULY 2026
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In the News: Joanne MacDonnell: pride, service and the Arizona Ombudsman’s Office (AZ Capitol Times)
At the Arizona Ombudsman Citizens' Aide Office, Joanne MacDonnell turns pride in public service into hands-on guidance for people navigating state government.
In the News: Arizona Ombudsman Office sees ‘unprecedented increase’ in cases (AZ Capitol Times)
The Arizona Ombudsman Citizens’ Aide’s 2025 report shows a rise in cases last year, driven largely by growing public awareness of the office’s role in resolving complaints about poor service and lack of communication from state agencies. (Arizona Capitol Times)
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Watch ABC15’s Spotlight on the Arizona Ombudsman Citizens’ Aide
Watch ABC15’s Spotlight on the Arizona Ombudsman Citizens’ Aide Watch the ABC15 Segment This video can only be viewed on YouTube due to playback restrictions. Watch on YouTube ABC15 highlights how our office helps Arizonans navigate government challenges—from accessing public records to resolving service disputes. Learn how
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2024 Ombudsman Fiscal Year Report
The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2023 through June 30, 2024. The report includes information about our office, anonymous survey results, summaries of compelling cases and the numerical breakdown of our caseload. You can read or download the report at the
2023 Ombudsman Fiscal Year Report
The Arizona Ombudsman-Citizens’ Aide Office’s Fiscal Year Report to the Arizona Legislature is now available. This report covers July 1, 2022 through June 30, 2023. The report includes information about our office, anonymous survey results, summaries of compelling cases and the numerical breakdown of our caseload. You can read or download the report at the
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