The building in which the Arizona Ombudsman – Citizens’ Aide office is located is undergoing construction and renovations that will be limiting access to our office through February 2020.  Our office encourages citizens with complaints to either call our office at (602) 277-7292 or submit their complaint through our website’s online complaint form.  During construction, walk-ins will be by appointment only.  We apologize for any inconvenience.

We make government more responsive to the people of Arizona.

The role of the Ombudsman Office is to help people who are having a problem with an Arizona state agency, or who have a public records or open meeting law dispute with a state or local agency. We are an independent, apolitical agency that works directly for the State Legislature.

News and Announcements

2019 Ombudsman Fiscal Year Report

The Arizona Ombudsman-Citizens’ Aide Office’s Annual Report to the Arizona Legislature is now available. This report covers July 2018 through June 2019. https://www.azoca.gov/wp-content/uploads/Draft-FY19-Report-DEC-20-Final.pdf Find Past Reports The report includes information about our office, anonymous survey [...]