Whitney Herb is Legal Investigator Ombudsman for the Ombudsman’s office. Whitney earned her BA in Sociology at the University of Oregon, with a minor in Psychology and graduating Cum Laude from the Robert D. Clark Honors College. She earned her law degree and graduated Cum Laude from Willamette University College of Law with a Certificate in Alternative Dispute Resolution. After 5 years in commercial real estate lending, helping borrowers avoid bankruptcy and foreclosure after the financial crisis, Whitney owned and managed a multidisciplinary medical practice for 13 years in the Pacific Northwest before moving to Arizona for sunshine and a position with the US Treasury Department Independent Office of Appeals as an Appeals Officer, utilizing her background in business management, accounting, tax, law, and dispute resolution. Whitney is completing the New Ombudsman Training prescribed by the United States Ombudsman Association (USOA) and will be certified as an Investigator/Inspector by the Council on Licensure, Enforcement and Regulation (CLEAR). Whitney is fluent in Spanish.