We make government more responsive to the people of Arizona.

The role of the Ombudsman Office is to help people who are having a problem with an Arizona state agency, or who have a public records or open meeting law dispute with a state or local agency. We are an independent, apolitical agency that works directly for the State Legislature.

If you feel a state agency has treated you unfairly, or if you have disputes regarding public records or open meeting laws, you can turn to the Ombudsman – Citizens’ Aide. More
We offer objectivity to citizens when they think Arizona government has treated them unfairly. Read on to learn how we can help. More
Commonly requested web links, phone numbers and answers to frequently asked questionsMore
The statutes and rules that apply to the Ombudsman Office are based in Arizona state law, as are the rules for open meetings and public records.
More

News and Announcements

2014 Annual Report

The Arizona Ombudsman Citizens' Aide Office's Annual Report to the Arizona Legislature is now available. This report covers January 2014 to December 2014. Read More...

2014 Annual Report (July 2014 to December 2014)
Find Past Reports

2014 Semi-Annual Report

The Arizona Ombudsman Citizens' Aide Office's Semi-Annual Report to the Arizona Legislature is now available. This report covers January 2014 to June 2014. Read More...

2014 Semi-Annual Report (January 2014 to June 2014)
Find Past Reports

Download brochure for AZ Ombudsman Citizens’ Aide

Brochure – AZ Ombudsman Citizens’ Aide

how-to-complaint-A

Details Complaint Form