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Arizona Ombudsman Citizens' Aide
Arizona Ombudsman Citizens' Aide
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  • AZOCA Home
  • About
    • About Us
    • Our Role – What We Do
    • Publications, Annual Reports
    • Staff
    • Contact Information
    • Confidentiality
    • Ombudsman Authority and References in Law
  • What We Do
    • Ombudsman Services Overview
    • Complaints Against Agencies
    • Child Safety (DCS)
    • Open Meetings (Public Access)
    • Public Records (Public Access)
    • Training (Public Access Law)
    • Scholarship Accounts (ESAs)
  • Resources
    • Overview
    • How to File Complaint
    • Public Access Laws
    • Web Links to Outside Agencies
    • Phone Numbers for State Agencies
    • FAQ topics index
    • Arizona Revised Statutes
    • Arizona Administrative Code
  • Contact
  • Make a Complaint
Arizona Ombudsman Citizens' Aide
Arizona Ombudsman Citizens' Aide
  • AZOCA Home
  • About
    • About Us
    • Our Role – What We Do
    • Publications, Annual Reports
    • Staff
    • Contact Information
    • Confidentiality
    • Ombudsman Authority and References in Law
  • What We Do
    • Ombudsman Services Overview
    • Complaints Against Agencies
    • Child Safety (DCS)
    • Open Meetings (Public Access)
    • Public Records (Public Access)
    • Training (Public Access Law)
    • Scholarship Accounts (ESAs)
  • Resources
    • Overview
    • How to File Complaint
    • Public Access Laws
    • Web Links to Outside Agencies
    • Phone Numbers for State Agencies
    • FAQ topics index
    • Arizona Revised Statutes
    • Arizona Administrative Code
  • Contact
  • Make a Complaint

FAQs – Inmates / Dept. of Corrections

FAQs – Inmates / Dept. of Correctionsmarlo-r52025-05-28T17:21:36+00:00

FAQs: Inmates / Prison / Dept. of Corrections

Frequent Referrals

  • Arizona Department of Corrections, Rehabilitation & Reentry
    • Constituent Services
    • How to file a complaint
    • Internal inmate complaint procedure
  • Inmate Family and Friends Liaison – for questions or concerns regarding an incarcerated friend or family member (866) 333-2039 IFFLiaison@azcorrections.gov
  • Constituent Services Handbook – Arizona Dept. of Corrections
  • Ombudsman for correctional staff

Frequently Asked Questions

Can the Arizona Ombudsman Citizens’ Aide take my complaint if I am an inmate?

If you are an inmate of the Arizona Department of Corrections, Rehabilitation & Reentry, state law says we cannot take your complaint. If you are a federal, city, or county inmate, we can take complaints from you about subjects within our jurisdiction.

Can the Arizona Ombudsman Citizens’ Aide take my complaint on behalf of an inmate?

If you contact us on behalf of an inmate of the Arizona Department of Corrections, Rehabilitation & Reentry, state law says we cannot take your complaint. If you contact us on behalf of a federal, city, or county inmate, we can take complaints from you about subjects within our jurisdiction as long as you have a power of attorney for the inmate.

Who can I contact for assistance if my relative is an inmate in an Arizona State Prison facility?

As a family or friend of an inmate you can contact the Arizona Department of Corrections, Rehabilitation & Reentry Constituent Services Office/Inmate Family and Friends Liaison – (866) 333-2039; 602-364-3945, or email them at: IFFLiaison@azcorrections.gov.

FAQ Topics

  • FAQs – Department of Child Safety
  • FAQs – Department of Economic Security (DES)
  • FAQs – Elderly and Aging
  • FAQs – Elected Officials
  • FAQs – Financial
  • FAQs – Healthcare Concerns
  • FAQs – Housing
  • FAQs – Inmates / Dept. of Corrections
  • FAQs – Legal
  • FAQs – Non-State Agencies
  • FAQs – Open Meetings Law
  • FAQs – Public Records
  • FAQs – Voting
Arizona Ombudsman Citizens' Aide

The ombudsman is an independent agency of the legislative branch of government and its services are free to the public.

Learn More
  • New location since March 2023
  • 2020 N. Central Avenue, Suite 570
    Phoenix, AZ 85004
  • (602) 277-7292
  • Fax: (602) 277-7312

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